From the start, you have been at pains to understand my desired outcome in my wish to have a coherent approach to our website. I feel that I “own” the strategy, in other words, you have guided, prodded and offered opinion, but never have you insisted on any particular point. So, top marks for consultative approach and engendering the feeling that this is a team effort.
Your knowledge in this arena is really quite something. I know that I understand very little, but there was never a time when I felt you were anything but confident on any issues I raised – questions are answered in plain English, support is offered ongoing and I feel comfortable throughout.
All in all, I couldn’t have chosen a better coach / mentor / call it what you will, the experience is enjoyable and the progress I feel we have made is amazing. I know we still have a way to travel, but I am already a lot happier with my approach to online activity.
Director – David Shirley Associates Ltd